Frequently Asked Questions

Everything you need to know about your VICINITY experience.

How long does shipping typically take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops may be eligible for store credit only.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. Our garments generally follow a modern, slightly oversized fit; we recommend sizing down if you prefer a more tailored look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options through Klarna and Afterpay.

Are your products ethically manufactured?

Yes, VICINITY is committed to sustainable practices. We partner exclusively with fair-trade certified factories that ensure safe working conditions and utilize high-quality, long-lasting materials.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.